FAQ

Measure & Order

Visualize with our AR app

See this video how to visualize with our AR app.

See this guide how to customize & buy.

Yes, you can order samples. Select a mural from our assortment and press the button “Add sample to cart” on its product page.

Mural samples are in A4. And some of the designs are available in a Large sample witch gives you a perspective of all colors of the design.

All our samples are printed on our high quality non woven wallpaper. See our guide.

All our products is adjustable so that you can order as many m2/Sq Ft you need to cover your wall. If you need bigger sizes please just contact us!

Measure the height and width of your wall. If you have more than one wall - ad the total width and height. Choose a wallpaper - press "Customize & Buy".

Put in your measurements and adjust how you want your wallpaper. Ad minimum 10 cm (3 inches) on your measurements.

Minimum order size is 4 m2 (43 Sq Ft)

See more here

If you have more then one wall thas is connected - take the total width and add minimum 3 inches/10 cm.

See our guide.

We can make wall murals in any dimension, but the minimum price is calculated on 4 m2 (43 Sq Ft), even if you buy less.

All our wallpaper is produced in 45 cm (17 3/4 inches) wide lengths. The lengths is numbered in order from left to right so its easy to put it up in the right order.

Prepare & Install

If you have old wallpaper - remove all joints and make sure you have an even and smooth surface. If you plan to install a darker wallpaper - we recommend you to first paint with a darker color.

Note that you don't remove wallpaper - it's easier to paint over or just remove the joints so that the surface is even and ready for a new wallpaper.

Make sure that the wall is even and smooth see instructions here.

See short video here.

Very important that you use a slightly wet sponge to remove all adhesive/glue on the wallpaper directly after you installed it.

We do not recommend you to put up our wallpaper in a shower or a space with very high humidity.

If it is a bigger bathroom not in direct contact with water where the humidity is more normal it works fine.

One can say that our wall murals are just as durable as wallpaper in general. Putting them in an environment where the wallpaper is exposed to water splashing is definitely not recommended. To make the wallpaper more resistant in a slightly humid environment, you can add a protective layer of water-based varnish, but we cannot guarantee that it gives full protection. It is important that the wallpaper has dried completely before you apply the varnish, we recommend 1-2 days to be on the safe side. Glass as a splashback is also a great way to protect your wallpaper in smaller areas such as a kitchen counter.

No, our products is for indoor use only.

There are a few things you can do to help smooth out your textured walls and make them more suitable for wall mural application.Sanding your textured walls is one option to create a smoother surface for wallpaper. Use a fine-grit sandpaper to gently sand down any rough spots and create a more even surface.

You should use adhesive/glue for non-woven wallpaper. Ask your local shop for advice in buying a good quality glue. Apply the non-woven paper glue directly, and only, to the wall. Excess glue should be carefully removed during application, without waiting for it to dry.

Product information

We use FSC marked non woven wallpaper with a very matt finish which gives a luxury touch and feel.

Our products are CE marked according to the European standard EN 15102:2007 +A1:2011. This certification means that our production and our products meet EU product requirements for emissions and content of hazardous substances such as heavy metals and formaldehyde.

By using only environmentally friendly methods and materials, including a water-based ink system, we create wallpaper free from plasticizers and fluorocarbons, PVC and other chlorinated plastics. And of course, we recycle all waste materials.

Our wall murals are printed on a non-woven paper reinforced with nylon fibers that create no VOC (Volatile organic compound) at room temperature. We print with all-natural non-toxic color compounds that produce no VOC.

Lightfastness

Good lightfastness means that your wallpaper won’t be easily sun-bleached. All wallpaper will fade over time but our production technology is designed to provide optimum resistance to fading.

All our wallpaper are washable which means it has high durability. Use a lightly wet sponge to remove stains or dirt from the wall.

Our wallpaper is rated in the US fire class ASTM E84. For us it's important with high quality without jeopardizing the environmental or human aspects. (Certification US Class A ASTM E84, Euroclass EN 13501-1:2007) Europe: C-S1-d0 (EN 13501),

Delivery information

Yes, we have free shipping all over the world.

For some countries there is additional import, tax or handling fees according to national regulations. This is paid directly to UPS before delivery.

We ship your order 1-3 days after you placed the order. Then delivery time is 2-3 days.

Yes, when your order has been dispatched you will receive an email from UPS with the tracking details, please check your spam folder if you haven't received it. If it's not in your spam folder you're welcome to contact us and we'll be happy to help you.

For Canada an additional 5% GST and 6.5% import duty is payable to UPS upon delivery. We deliver in 2-3 days after shipping.

When exporting to Norway our prices is excl. VAT. VAT and handling cost will be paid directly to UPS before delivery.

When exporting to United Kingdom the price excludes VAT. The VAT will be charged separately by UPS upon delivery. Handling costs by UPS may also be added.

Returns and exchanges

If you have any problems with your product - please contact us.

All our products are customized and for that reason we dont take any returns. We will help you and can offer a new product, if you contact us within 30 days.

Payment

Please contact us and include your order number in the message and we will help you further.

Contact us!

When you have found the wall mural you like, please press "Customize & Buy" and type in your measurements, then you will see the price right away on your screen.  If you have a trade account, please add your personal code at the checkout to get your discount.

Guide to Customize & Buy

If any questions Contact us!

For Interior designers with a trade account,  if you would like our designers to do a custom design (for a design fee) for you, please send a design request. They will get back to you with a quote for the design studio job.